Privacy Policy

1. Scope

SummitStitch Studio (“we”, “us”, “our”) provides online knitting education at freshsummit.online. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website and services.

2. Data We Collect

• Account data: name, email, and password (hashed).
• Transaction data: purchased courses, payment confirmations from our processor (no full card data is stored on our servers).
• Communication data: messages you send via contact forms or email.
• Usage data: pages visited, device data, and approximate location derived from IP.
• Cookies and local storage: preferences (including theme), Fallows, and cart selections.

3. How We Use Data

• Provide and improve our services, including course delivery and support.
• Process transactions and send order confirmations.
• Respond to inquiries and provide customer assistance.
• Secure our platform and prevent abuse.
• Comply with legal obligations.

4. Sharing

We share limited data with service providers who help operate our website (e.g., payment processing, analytics, email delivery). These providers are bound by contracts to protect your data and use it only for the services we request. We may also share data if required by law or to protect our rights, safety, or property.

5. Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. We periodically review and securely delete or anonymize data that is no longer needed.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

7. Security

We implement organizational and technical safeguards appropriate to the risks, including encryption in transit, access controls, and regular security reviews. No method is 100% secure; we encourage strong passwords and prompt reporting of concerns.

8. Cookies

We use essential cookies and local storage to keep you signed in, remember preferences (like theme), and store Fallows and cart data. You can adjust browser settings to limit cookies, which may affect site functionality.

9. Children

Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child provided us personal data, contact us and we will delete it.

10. Changes

We may update this Policy to reflect operational, legal, or regulatory changes. We will post updates with a new “Last updated” date.

11. Contact

Questions or requests? Email [email protected] or call +1 (415) 802-9123.